Before you start any work, contact our free beforeUdig service to let us know what you are planning to do, and where and when you intend to do it. beforeUdig will send you detailed plans showing the location of any underground gas pipes located within your work area.
The majority of requests to beforeUdig are automated with a response typically within the hour. However if you need an urgent pipe location contact GasNet and we will arrange for plans to be available for you to pick up or to be emailed to you in *.pdf format. If there is not sufficient time for you to receive the plans before the work is due to commence, an on-site location may be arranged.
On site Locations
As a general rule, GasNet will not complete an on-site location unless the plans need additional explanation, we need to assess any specific risks that might result from your planned work, or you have difficulty understanding our plans.
Locations are typically requested through the beforeUdig Asset Location Service by selecting the ‘Yes’ button within the ‘Asset Locate Required’ section of the beforeUDig application. GasNet will then contact the requesting party to arrange for the Location to be completed onsite.
Please bear in mind that ticking the ‘Yes’ button pre-empts the need for a Location prior to the actual plan(s) being delivered. It is your responsibility to check the plan(s) and determine if:
GasNet assets do actually exist within the proposed work site, or
the detail is clear enough that you do not need a Locate
In either of these cases, you need to contact GasNet and cancel the Locate Request to avoid any unnecessary charges.
NOTE: From 1 January 2018 GasNet will be charging for this service. On site Locations requested and performed within normal business hours will be charged at $75 plus GST per hour per site during normal business hours and $100 plus GST after hours, with a one hour minimum charge. Where GasNet deems there is insufficient information contained on the plan to determine the location of an asset the charges may be waived.
Emergency Locations should be requested by telephoning GasNet on 06 349 2050.
For more details on GasNet’s Location service please contact us on email@example.com or by telephoning 06 349 2050.
GasNet advises that the Location service is not intended to replace any of the practices recommended by NZUAG or WorkSafe. The NZUAG ‘Road Workers Booklet’ provides information on safe practices around gas pipes and what to do if you hit a gas pipe.