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Appendix F.

DISPUTE RESOLUTION

1 Initiating Resolution If a dispute arises out of or in connection with the Distribution Services Agreement or this Information Memorandum, it is expected that the Parties, using the procedures set out in this Appendix, will make a genuine effort to resolve the dispute without resorting to litigation. Either Party may initiate these resolution procedures by giving written notice to the other Party.

2 Negotiations
The Party who initiates the resolution procedures must name its representative in the negotiations when giving written notice to the other Party within three Business Days. The Party receiving such written notice must then give written notice to the other Party naming its representative in the negotiations. Each representative must have authority to settle the dispute. As soon as possible after both Parties have been so advised of each others’ representatives, the representatives must enter into negotiations to try to resolve the dispute.

3 Alternative Dispute Resolution
3.1 If the dispute is not resolved within 5 Business Days of both Parties being advised of each other’s representatives under Clause 2 of this Appendix, then within a further 5 Business Days, the Parties must either:
3.1.1 initiate any available standard industry dispute resolution procedure if such a procedure has been agreed to by both Parties in writing with respect to the particular dispute; or
3.1.2 in the event that Clause 3.1.1 of this Appendix does not apply, attempt to agree on a process for resolving the dispute, such as further negotiations, mediation, or independent expert determination, but not arbitration or litigation. Agreement on a process is to include agreement on:
3.1.2.1 the procedure and timetable for any exchange of documents and other information relating to the dispute;
3.1.2.2 procedural rules and a timetable for the conduct of the selected method of proceeding;
3.1.2.3 a procedure for selection and compensation of any neutral person who may be employed by the Parties in dispute;
3.1.2.4 whether or not the decision of any mediator or independent expert, or other decision reached as a result of further negotiation or other dispute resolution process, will be final and binding on the Parties.

3.2 The Parties must maintain the confidentiality of any documents or other information made available to, or coming to the knowledge of, any Party in the course of negotiations or other dispute resolution process established under this Clause 3 of this Appendix. The Parties may use such information in settling the dispute, but not for any other purpose. They may not rely on, or introduce as evidence in any arbitral, judicial or other proceeding:
3.2.1 views expressed or suggestions made by either Party or another party on a possible settlement of the dispute;
3.2.2 any admission or concession made by either Party or another party in the course of negotiations or any other agreed process to resolve the dispute;
3.2.3 proposals made or views expressed by a neutral person employed by the Parties to the dispute; or
3.2.4 the fact that either Party had or had not indicated willingness to accept a proposal for settlement.

3.3 Where a time limit is set in these alternative dispute resolution provisions for doing something the Parties’ representatives may agree to extend that time limit.

4 Arbitration
If:
4.1 the Parties fail to agree on a dispute resolution process within the applicable time limit; or
4.2 using an agreed dispute resolution process (including any dispute resolution process initiated under Clause 3.1.1 of this Appendix) the Parties fail to settle the dispute within a further 20 Business Days, subject to any agreement made pursuant to Clause 3.1.2 of this Appendix;

the Parties shall refer the dispute to arbitration in accordance with the Arbitration Act 1996 except that clauses 4 and 5 of Schedule Two to the Arbitration Act 1996 shall not apply.

Either Party may refer a matter to arbitration by giving to the other Party notice in writing stating the subject matter and details of the dispute and that Party’s desire to have the matter referred to arbitration.

The arbitration shall be by one arbitrator to be agreed upon by the Parties or, in the event that a single arbitrator cannot be agreed, then before two arbitrators one to be appointed by each Party and their umpire to be appointed by the arbitrators before any arbitration proceedings commence.

If the identity of the arbitrator, or two arbitrators and umpire, remains unsettled 30 days after the giving of notice, then an arbitrator for the matter in dispute shall be appointed by the President for the time being of the Arbitrators’ and Mediators’ Institute of New Zealand Inc.

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